About Bizzi
1 What is Bizzi?
Bizzi offers an online information marketplace which brings Content owners i.e. Contributors and Users i.e. Learners together, across multiple areas of interest. So think of it like a digitally available town library, where most of the content is free but specific titles may be charged. If you have content that you would like to share with others, you can register as a contributor and put up your own content for others to access, and/ or if you are looking at learning about something in particular, you can come check out the library to see if there is anything in there that may be of interest to you.
Contributor
1 What is the text "Want to Contribute" or "Would you like to Contribute" on Bizzi Academy about?
Any user/non user can contribute their course content/documents on Bizzi platform by signing up as a Bizzi Contributor.
2 As a Contributor, what area of interests can I put up content in on Bizzi?
Currently, we are screening content in the areas of Personal Finance, Science & Medicine, Nutrition & Culinary, Fitness, Primary Education, Music & Arts, Financial Management, Travel. However, our content team is constantly working on introducing new ideas and reorganising content in such a way that you find something useful each time you look. So if you have content in any other area of interest, please feel free to write to us at support@bizzi.live
3 How to sign up as Bizzi contributor?
A one time contributor sign up screen is available on Bizzi application - pre login /post login screen. Contributor can fill the sign up form & submit his/her profile details. On verification of these details admin will email the further process.
4 In what format, can one 'contribute' or submit content?
The platform is very versatile and accepts content in the form of both - videos and documents. So you can submit content like Images, word documents or text - and those can all be uploaded as documents in the form of pdfs. If you have one or many video files to upload on a topic, one can also do so in a series using the 'Course' feature.
5 What is a 'Course'?
A course allows for a Contributor to upload a series of videos, be it in a random or a sequential order, such that the users/ learners can go through the same to one after the other and get a comprehensive view on the said topic. The contributor can add in-video quiz questions to re-emphasize important points and/ or test the users' understanding, upto that point. You also have the option to add a course level certification, if required when the users have gone through the said course.
6 Does the content/ course that a contributor provides, become public immediately?
Once the Contributor submits his / her content, it goes through the Bizzi screening process for quality checks, which can take upto 48 hours. The Contributor is intimated if there are any quality standards related issues with the content type. The Contributor has the choice to state the date from when the content needs to go live, the period for which it needs to stay live and also to whom the access needs to be provided. The Contributor can choose if the content can be seen globally by users or if there have to be any country access restrictions for specific users implemented.
7 Can a contributor upload content that needs to be shared only with a few named people?
Yes, we have a 'Paid Course' option in which the content provider can upload content that needs to be assigned to only a few named users/ learners. This could be for different reasons. The Contributor may wish to 1) share specific content with only a group of persons having similar interest or 2) upload personally copyrighted content and wishes to collect a fees before allowing access 3) restrict access only to users who are known to him / her.
8 Will Users/ Learners know who has uploaded the course/ content?
Yes, the name of the content contributor is mentioned under the 'i-info' section of the Course listing. Any user can chat with the contributor about the course content via the app if they have any further queries regarding the content.
9 How can user continue to chat with the contributor without visiting the course?
User-contributor chat history is listed in Events & Chats screen. User can click on the contributor name in the screen to continue the chat without entering the course screen.
My Profile
1 Is it mandatory to provide the PAN no during sign up?
No. However, if itis provided, they will reflect on the course completion certificates and will help autheticate user identity, making the certificates earned uniquely tagged to the said user.
2 Where can one see / edit the profile details?
On the top left corner, through the menu bars, one can click through to see the menu options. The user photo and name appear at the top of the list. One can click on the name to access the 'My Profile' screen where the personal details can be edited and saved.
3 Can an existing individual user also get assigned courses from his employer?
On 'My Profile' at the bottom of the screen , existing Bizzi Users, can update their company email id & enter the verification code that will be subsequently sent to them via that email. This link's the User to the employer, and the user can see the company assigned courses under the tab 'My Courses' as well as participate in the company events listed under from the 'Events & Chats' tab.
4 How does one change or reset the password?
The user can change /reset the password used to access the app on the 'My Profile' screen. The password will be changed once the user enters the OTP that is sent to the registered mobile number for verification.
Home
1 What can I do with this app?
This app allows the user to take online courses which are comprised of short video tutorials about specific subjects and also access specific documents covering research, regulations, conceptual articles, news, publications that are from the related domain.
2 What is the "Courses" tab on the Home screen about?
The Courses tab allows the user to access the online courses that have either already been chosen, or the user wants/ can chose to do.
3 What is "Continue Learning" Section in Courses tab?
"Continue Learning" section allows the user to scroll through all the courses which the user has accessed and / or is currently taking. They appear in the order of the latest accessed courses. The user can also access all his/ her courses under the tab 'Dashboard -My Courses' from the top left Menu Options.
4 What is "Recommended for You" section in Courses tab?
In this section Bizzi recommends the user for new courses based on user currently accessed course of his/her interest.
5 What is "New Courses" in the Courses tab?
All newly published course gets listed in "New Courses" under the Courses tab.
6 What is the "Documents" tab on the Home screen about?
Similar to the Courses tab, Documents tab lists the various documents that the user can access in the related subject domain.
7 What is "Continue Reading" Section in Documents tab?
"Continue Reading" section allows the user to scroll through all the documents which the user has accessed and / or is currently taking. They appear in the order of the latest accessed documents. The user can also access all his/ her documents under the tab 'Dashboard -My Documents' from the top left Menu Options.
8 What is "Recommended for You" section in Courses & Documents tab?
In this section Bizzi recommends the user for new documents based on user currently accessed document of his/her interest.
9 What is "New Documents" in Documents tab?
All newly published documents gets listed under "New Documents" section under Documents tab.
10 What does the bell icon on the top right corner indicate?
The bell icon is the 'Notifications' icon. On clicking the icon, the user can view the entire Notifications list. The counter on the bell shows the number of notifications to be read.
11 What type of notifications are received?
Notifications can be of various kinds... They can relate to new courses published, new events/ chats scheduled, friends requests, alerts for event start/end, new comments posted in any event or course chat, course expiry reminder and so on.
12 How does the user know if there is any new notification?
The red coloured counter on the 'Notifications' icon indicates any unread new notifications.
Library
1 Does the "Library" tab under the Menu option show the user all his/her courses & documents?
The "Library" tab shows all the Bizzi courses & documents published till date and available for the user to take up. Any company assigned course/document accessed by user are also available in Library. User can use the filter / sort features to search for specific course or document, that maybe of interest. Once the user accesses a course or document it is also listed under My Dashboard - 'My Courses' / 'My Documents' tab respectively for easier future access.
2 What is the tick & lock icon on the listed courses & Documents?
The tick icon represents that the respective course or document is freely available to the user. Lock icon represents that the respective course or document is not free to access.
Discover
1 What is Discover menu option about?
Discover menu option displays different interests made available by Bizzi platform for the user to have variety in learning. It has two tabs, 'My Interests' & 'More Interests'
2 Whats does user see in 'My Interests' tab?
In 'My Interests' tab user can view his/her chosen interests available on Bizzi platform.
3 Whats does user see in 'More Interests' tab?
In 'More Interests' tab user can view different interest/s listed, other than his/her chosen interest/s.
4 How do user know which topics are covered under each interest?
User can click on respective interest & view the course/s & document/s available under the said interest. Here User can preview the course/document before selecting the interest.
5 How can user add new interest/s to his/her existing chosen interest/s?
User can add new interest/s from 'More Interests' tab by long press on the interest/s & clicking "Add Selected to My Interests'.
6 How can user remove his/her chosen interest/s from 'My Interest' list?
On 'My Interests' screen user can select chosen interest/s click 'Remove Selected interests'.
My Dashboard
1 What does the 'My Dashboard' menu option cover?
In "My Dashboard" user can view "My Courses", "My Documents" & "Summary" tab.
2 What does the 'My Courses' tab about?
User can view all attempted & accessed courses here. A progress bar under each course icon shows the progress or extent to which the user has completed that specific course.
3 What does the 'My Documents' tab about?
All the accessed documents as well as documents published by the user's organisation are listed under "My Documents".
4 What is "Summary" tab about?
Under "Summary" tab, the users can see their personal performance - individual course status with count of courses, total certificates, points scored & mandays credit earned.
5 How does one know how much of each course has one completed?
On the 'My Courses' screen, each course appears with a green progress bar under it, this shows the course completion status. Also, when a user goes to the specific course details screen, under the video screen it shows % completion of the course.
Course Detail screen
1 What happens when a user clicks on any course in the Library?
The Course detail screen appears which plays the course video in the top window and below it, the user can see the entire structure of the course - index of modules, chapters and videos. The user can scroll down till the course quiz button to view the entire course structure.
2 How does the user know - by whom and when was the course created, published & who is the course expert?
The user can click on the ' i ' icon in the header to view the course information relating to date of publish, publisher, skill level required for the course, description of the course, contributor & expert name…..
3 How does one know the Total Mandays that a user can earn for a course?
The user can view Total Mandays for a particular course by clicking Course information icon "i" on the respective course detail screen.
4 Where can a user view his/her course mandays credit?
The user can view his/her mandays credit on the course detail screen. Below the video window, the user can see the count of 'likes' & 'views' for that course as well as "…...Days Credited"
5 What do the flags on the time bar on a video screen indicate?
The flags on the time bar indicate that there are quiz questions appearing at that point in the video. When the user watches a video and goes past a quiz, the flag turns green or red depending on whether the response of the user on that quiz was right or incorrect.
6 Can the user watch the course videos offline?
Yes, the user has the option to download specific videos of a course to continue taking the course offline. The user can click the download button appearing next to each video title and once a green tick appears next to the video, the user can access that video offline too.
7 What is the pdf icon before the download arrow?
The app provides for each course video to attach a pdf document for the user to read through while watching the video.
8 Is the course-video document shareable?
A Course-video document can be shared only if the admin has granted the user, permission for sharing.
9 Does the user get certification upon completing the course?
Yes, the user gets certified upon going through all the chapters and modules in a course and successfully finishing the Course Quiz at the end of the course. The user can click on the link 'How to earn a certificate?' on the course detail screen to understand the different types of certificates one can get.
10 What are the different types of certificates one can earn?
A user can get either a Gold certificate or a silver certificate or a bronze certificate for each course depending on the total points one earns during the course.
11 How does one earn points?
The user earns points for each correctly answered quiz that appears in-video, at the end of a chapter, at the end of a module & at the end of the entire course.
12 Can the user attempt the Chapter or Module or Course quizzes at random?
No. A chapter quiz is unlocked only after all in-video quizzes have been completed. The Module quiz can be attempted only after all the chapter quizzes within that module are completed. The Course quiz is unlocked only after all in-video, chapter and module quizzs are completed.
13 How does the user know when his/her response is incorrect?
For in-video questions, the user is prompted to retry upon giving any wrong answer. However, for the end of chapter, module or course quizzes, the user gets one chance to choose the right answer. The counter displayed at the bottom of the quiz screen shows the total of correct and incorrect responses so the user knows which answer was incorrect. There is an option for the user to retake the entire quiz again for a better Course Score.
14 What happens when the user completes the Course Quiz?
A summary appears on the screen displaying total number of questions in the Course quiz, total points scored, and the count of the correct & incorrect responses. Based on the performance, a total course score is computed which determines whether the user eaarns a 'Gold' (for > 80% score), a 'Silver' (for > 70% score) or a bronze (> 50% score) certificate.
15 What is the 'Retake Quiz' button on the 'Course Quiz Summary' screen?
To allow the user to retake the course quiz, once the user clicks on the 'Retake quiz' button. This will reset the course quiz points to '0' and the user can re-attempt that respective course quiz.
16 What does the 'Summary' screen show?
The Summary screen shows the user's peer ranking for that particular course with each Quiz level points scored. From here the user can retake all quizzes to improve the overall course score & view the certificate achieved.
17 What are two counters below the video screen for?
The heart counter can be clicked by users to indicate that they like the course and are enjoying the learning process, while the eye counter counts the number of people who have viewed the course.
18 Why does one see a chat icon on the top right corner of the course screen?
Each course has a running chat that users can post their comments in, ask questions in or seek clarification on, from otther users who are also taking the same course at that point in time. This promotes peer discussion which adds to the learning experience.
Document Detail Screen
1 What is the Document detail screen?
Upon clicking any document from "My Documents" or "Library", a user can view that respective document. There is also an 'i' icon on the top right if the user wishes to see details like Document Name, Publisher name, Published date, counter of 'likes' & 'views'.
2 Are the Documents in "Document Library" Shareable?
A document can be shared only if the admin has granted the user, permission for sharing.
My Certificates
1 What is shown on the 'My Certificates' tab?
All the courses' certificates achieved by the the user till that date, appear as a list on the 'My Certificates' screen.
2 Can the user take print-outs of the certificates earned?
Yes. The user can open the certificate in PDF & then take print-outs for records.
3 How can the user earn a Certificate?
Users collect points as they correctly answer each question that appears in-video, after each chapter, after each module & in the final course quiz. Basedon the total score, the users earn different types of certificates.
4 What are the different certificates that the user can earn?
Users can earn 3 types of certificates:
Gold Certificate : Total Course Score greater than 80%
Silver Certificate : Total Course Score greater than 70% but less than 80%
Bronze Certificate : Total Course Score greater than 50% but less than 70%
5 If the user retakes a Course Quiz, does he get 2 separate certificates for that same course?
No. If any user score more points upon retaking any quiz, the previous certificate will be overwritten with the new certificate.
My Position
1 What information is displayed on the 'My Position' tab?
The user can see leaderboard with individual Performance Ranking vis a vis other users on the app, along with the total points.
2 How can the user find out the break - up of the total points earned on the app?
The user can view the detailed points bifurcation on the Leaderboard screen by clicking on the 'Details' button i.e each course wise points as well as activity based points.
3 What are the Course points?
Course points are the points earned by the user answering the questions appearing in the course correctly i.e. video quizzes, module quizzes, chapter quizzes & the Course Quiz.
4 What are the Activity points?
Activity points are the points earned for successfully carrying out some activities like logging into the app each day, for watching 3 or 5 videos in a day, referring a friend, etc...
Event & Chats
1 What is the 'Events & Chats' tab for?
Events are the list of scheduled conferences/ chats organised either by Bizzi admin or a employer company admin.
2 Can any the user join a Bizzi event?
Yes. Bizzi events/ chats are global & hence any registered Bizzi user can join it.
3 Can any the user join any company event?
No. Only the respective company's users are invited to join an event scheduled by the company admin.
4 How does the user know when an event is scheduled/ started?
The users invited for the event are sent notifications informing them of the scheduled time for an event/ chat and then they receive an alert notication when the event starts.
5 How can the user check on the timing of a forthcoming event which was scheduled earlier?
All events are listed in the Event list with their date & time. The user can visit the 'Events & Chats' tab in the Menu options to see the list.
6 Can the user provide his/her views or ask any queries in the events?
Yes, each event works like a normal chat where any participating user can post comments or ask queries related to the topic of the event/ chat.
7 What does the user do if one doesn’t agree with a post on the chat?
During the event/ chat, any user can express his views publicly by commenting in response to a post or can right click an earlier posted message and discreetly request to either report it for abusive or offensive language or irrelevance or even request expert advice / clarification.
8 What action will be taken on such reported messages?
Admin will take the necessary action and if there has been abuse or misconduct, the admin may even block that user from further comments in that event/ chat.
9 Can any blocked user be allowed to participate in an event / chat?
Admin retains all rights with respect to blocking/unblocking users based on reported conduct.
10 Who provides Expert advice for reported chat posts?
Experts assigned to respective courses comment on specific topics on which expert advice has been sought. Bizzi Admin and / or the Company Admin can also revert on behalf of the experts.
My Friends
1 Who can the user send a 'Friend request' to?
The user can send Friend request from within the app to either existing Bizzi User or non existing Bizzi User. By clicking Invite Friends option in My Friends screen User can search by name from his phonebook or email and send a friend request to any of his/her contacts
2 How does a contact become a friend on the app?
Once the user sends a Friends request to an existing Bizzi user and the friend accepts the request, the friend is added to the friends list under the My Friends tab with whom a user can chat one to one. When a contact responds to a 'Friends invite' and signs up on the Bizzi app, the user gets referral points and the friend's name appears under the user's friends list automatically.
3 Where can users view their entire friends list?
The user can view their complete list of friends under the 'My Friends' tab of the Menu options
4 Can the user send invites to a friend not using Bizzi?
Yes. The user can send a 'Friends invite' to non existing Bizzi users. The Invitation message contains a perosnal referral code so that as and when the contact signs up on the Bizzi app, using that same referral code - the User (sender) gets the referral points.
5 Can the user block any other users listed on the Friends' list?
Yes. The user can 'Block' other users from sending any messages to him/ her under the 'My Friends' chat tab.
6 Can the user 'Unblock' a user who has been previously blocked in the friends list?
Yes. The user can 'Unblock' other users which he/she has blocked earlier.
7 What does Pending status against a name of the 'My Friends' list indicate?
Till a contact to whom a friend's request is sent, accepts the request, the name appears with the word 'Pending' against it so that the user knows that he / she has already sent a request to that contact.
My Downloads
1 What is the 'My Downloads' tab for?
All the videos across the different courses that a user downloads during the course for offline viewing are listed on the 'My Downloads' screen for immediate access. Also if any document is accessed by the user that document gets downloaded & is listed in "My Downloads" section.
2 Can the user play downloaded videos through the 'My Downloads' tab list?
No. the user cannot play videos from 'My Downloads' list. Downloaded videos can be played from the Course details screen only.
3 Can the user open downloaded document through the 'My Downloads' tab list?
No. the user cannot view any document from the 'My Downloads' list. Downloaded documents can be viewed from the Document details screen only.
4 Can the videos or the documents be deleted from 'My Downloads' list?
Yes, Once the user has completed a particular course or accessed & viewed any document, he/she can delete the videos of that course or document from the 'My Downloads' screen.
Refer & Earn
1 What is 'Refer & Earn'?
The user can refer anyone to join the Bizzi E-Learning platform and earns refeerral points once the new user signs up using that referral code.
2 Does the user earn points just referring the Bizzi application?
No. The user earns referral points only after the new user signs up on the Bizzi app with referral code given in the invite.
3 Is referral code mandatory for earning the points?
Yes. Referral code is mandatory to earn points.
Switch Device/Mobile no
1 Can the user carry forward his performance to a different device or mobile number ?
Yes, users often switch their devices or mobile number, hence this has been provided for. One can follow the switch process and will need to enter the OTP received on the new device/ number for verification before the device/ mobile number is successfully updated.